Editor's Review

“We regret to inform you that the "book flight" option on our website is currently unavailable due to technical issues."

National carrier Kenya Airways (KQ) has announced that the booking flight option on its website is unavailable due to a technical hitch.

In a statement on Tuesday, April 2, KQ called on its customers to be patient as its technical team is working to resolve the issue.

“We regret to inform you that the "book flight" option on our website is currently unavailable due to technical issues. We would like to assure you that we are working diligently to resolve this as quickly as possible. We appreciate your understanding and patience as we work to restore full functionality to our website,” KQ stated.

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A screen grab image of the Kenya Airways website.

The airline noted that customers booking flights can in the meantime use KQ’s mobile app or contact customer service for assistance.

“In the meantime, to assist you with your booking needs, we recommend using our mobile app, which remains fully operational. Alternatively, you may contact our customer service team directly for assistance with your booking,” KQ added.

“Contact Kenya Airways Customer Care on +254 711 024 747, +254 734 104 747, or via WhatsApp using +254 705 474 747 or Customer [email protected]. We apologize for the inconvenience.”