PSC Survey Reveals Top 10 Most Corrupt Gov't Offices

A survey conducted by the Public Service Commission (PSC) has revealed major offices where Kenyans reported corruption when seeking government services.

In the survey covering the 2023/2024 financial year, the Ministry of Lands emerged as the most corrupt government office with 27.9 per cent of those surveyed revealing corruption cases in the offices.

The Ministry of Lands was followed by the Public Trustee (14.3 per cent) and National Registration Bureau (12.8 per cent).

The other offices were the County Commissioners Office (11.1 per cent), the County Referral Hospital Level 4 (9.8 per cent), the Immigration Offices (8.8 per cent) and the State Department for Social Protection (8.3 per cent).

Civil Registration Services (7.6 per cent), County Referral Hospital Level 5 (7.4 per cent) and the Huduma Centres (4.1 per cent) were also ranked in the bottom three of the top 10 list.

"Few respondents (5.7 per cent) cited most of the institutions (71.4 per cent) to be corrupt. This means most of the institutions where services were sought had varying levels of corruption," read the report in part.

"The institutions to document, automate and migrate business processes to eplatforms for ease of access by citizens and to reduce bureaucracies, red tape and opportunities for rent-seeking common with physical services and manual processes."

In terms of the form of bribery demanded, most respondents indicated that they were asked for money. Others detailed that they exchanged favours demanded.

Conversely, in some institutions, kenyans were reported to have volunteered to give bribes to access government services.

"28.6 per cent (6 out of the 21" evaluated institutions had respondents who reported to have volunteered bribes," PSC added in the report.

"92.6 per cent of the respondents who volunteered bribes reported to have offered monetary bribes."