{"status":"000","data":"
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Error<\/div>\n \"File<\/a>\n <\/div>\n <\/div>\n
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Safaricom Addresses 'Server Exception' Error on MyOneApp<\/a><\/h4>\n

\n \n <\/i>Aug 31, 2026 at 02:20 PM<\/span>\n <\/small>\n <\/p>\n

\n Safaricom has addressed concerns from customers experiencing a server exception error while attempting to access M-PESA services on its MyOneApp....\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>

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Appointments<\/div>\n \"File<\/a>\n <\/div>\n <\/div>\n
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Safaricom Announces New Board Appointments as 2 Directors Exit<\/a><\/h4>\n

\n \n <\/i>Aug 14, 2026 at 11:09 AM<\/span>\n <\/small>\n <\/p>\n

\n Safaricom PLC has announced the appointment of Mariam Cassim and Matimba Mbungela as Non-Executive Directors of the company\u2019s Board, effective August 13....\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>

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DATA BUNDLES<\/div>\n \"Safaricom<\/a>\n <\/div>\n <\/div>\n
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Safaricom Explains When Customers Can Access 1-Hour Bundle Packages after Concern<\/a><\/h4>\n

\n \n <\/i>Aug 09, 2026 at 01:37 PM<\/span>\n <\/small>\n <\/p>\n

\n Some customers decried failure to access the one-hour bundle packages they are used to....\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>

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Explained<\/div>\n \"File<\/a>\n <\/div>\n <\/div>\n
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Safaricom Explains Frequent Logouts on MyOneApp<\/a><\/h4>\n

\n \n <\/i>Jul 26, 2026 at 11:12 AM<\/span>\n <\/small>\n <\/p>\n

\n Safaricom has explained why some users of its MyOneApp have been repeatedly logged out of the application....\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>

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Concern<\/div>\n \"Senator<\/a>\n <\/div>\n <\/div>\n
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Sifuna: Safaricom Has Shut Down Linda Mwananchi's Paybill<\/a><\/h4>\n

\n \n <\/i>Jul 23, 2026 at 04:32 PM<\/span>\n <\/small>\n <\/p>\n

\n Sifuna claimed that Safaricom shut down Linda Mwananchi's Paybill Number....\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>

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Caution<\/div>\n \"File<\/a>\n <\/div>\n <\/div>\n
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Safaricom Cautions Users Against Fake Ziidi Trader Website<\/a><\/h4>\n

\n \n <\/i>Jun 30, 2026 at 01:17 PM<\/span>\n <\/small>\n <\/p>\n

\n Safaricom has warned customers against using a fraudulent website claiming to be linked to its Ziidi Trader platform....\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>

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Refresh<\/div>\n \"File<\/a>\n <\/div>\n <\/div>\n
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Safaricom Reveals Simple Way to Refresh Fuliza Limits<\/a><\/h4>\n

\n \n <\/i>Jun 20, 2026 at 05:40 PM<\/span>\n <\/small>\n <\/p>\n

\n Safaricom has explained why some Fuliza users may see their borrowing limits reduced despite maintaining a consistent repayment record, while also revealing a simple way to refresh...\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>

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Addressed<\/div>\n \"File<\/a>\n <\/div>\n <\/div>\n
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Safaricom Responds to Reports of Delayed MPesa Messages<\/a><\/h4>\n

\n \n <\/i>Jun 13, 2026 at 03:27 PM<\/span>\n <\/small>\n <\/p>\n

\n Safaricom has responded to a customer who complained about delayed M-PESA transaction messages, saying the mobile service provider is currently not experiencing any delays with not...\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>

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Missing<\/div>\n \"File<\/a>\n <\/div>\n <\/div>\n
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Safaricom Explains Why Lipa na M-Pesa Is Missing on Some SIM Toolkits<\/a><\/h4>\n

\n \n <\/i>May 23, 2026 at 04:16 PM<\/span>\n <\/small>\n <\/p>\n

\n Safaricom has responded to concerns from users who noticed that the Lipa na M-Pesa option is missing from the SIM Toolkit menu on some mobile lines....\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>

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Error<\/div>\n \"File<\/a>\n <\/div>\n <\/div>\n
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Safaricom Addresses Error Affecting 5G Home Payments<\/a><\/h4>\n

\n \n <\/i>Apr 27, 2026 at 01:54 PM<\/span>\n <\/small>\n <\/p>\n

\n Safaricom has responded to customer concerns after users reported encountering an error while attempting to pay for their 5G Home subscriptions....\n <\/p>\n

\n Read more <\/i><\/a>\n <\/p>\n <\/div>\n<\/div>"}