The Independent Electoral and Boundaries Commission (IEBC) has issued a public statement explaining the unavailability of its voter verification portal.
In a statement on Sunday, July 6, the commission cited scheduled system maintenance as the cause of the disruption.
IEBC explained that the exercise is part of efforts to upgrade its systems and improve overall service delivery.
"The Independent Electoral and Boundaries Commission (IEBC) wishes to inform the public that it is currently undertaking a scheduled system maintenance on its voter verification portal.
"This essential maintenance is part of ongoing migration to new infrastructure aimed at enhancing services delivery through system performance and security," the statement read.
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The commission acknowledged the inconvenience caused to the public and assured that the issue is temporary.
"The Commission highly regrets any inconvenience this may cause and appreciates your understanding as it works towards serving you better.
"We will promptly communicate once the system is fully operational and ready for verification of voter details," the statement added.
Amid concerns, the IEBC further reassured Kenyans that all voter records remain unaffected and secure.
"We wish to assure all Kenyans that the registration details of the 22, 120,458 registered voters, as recorded during the 2022 General Election, remain intact and secure," the statement concluded.
On Saturday, July 5, IEBC addressed claims of targeting certain regions in an alleged plan to erase at least two million people from the voters' roll.
A statement attributed to the nominated IEBC chairman Erastus Ethekon had indicated that supposed ghost voters would be erased from the register, targeting a section of regions in Mt Kenya.
The statement gained traction, sparking reactions from Kenyans and hence prompting the clarification from the IEBC.
The electoral agency flagged it as a deep fake by virtue of not having a substantive chairman who would speak officially on behalf of the commission.
"Please note that the Commission currently neither has a Chairperson nor Members of the Commission. Therefore, any information circulating on social media is null and void," the IEBC clarified.