Editor's Review
The Social Health Authority (SHA) has called on healthcare providers offering SHA services to apply for new contracts before October 1, 2026.
The Social Health Authority (SHA) has called on healthcare providers offering SHA services to apply for new contracts.
In a notice on Monday, September 28, SHA CEO Mercy Mwangangi said the current provider contracts will expire on September 30, 2026, at 11:59 PM.
Mwangangi urged the providers to apply for new contracts and complete the contracting process before October 1, 2026.
“The Social Health Authority notifies all healthcare providers/healthcare facilities that current provider contracts will expire on 30 September 2026 at 11:59 p.m.
“Providers wishing to continue offering services to SHA beneficiaries are encouraged to apply for a new contract and complete the contracting process before 01 October 2026,” read the notice.
Read More
The SHA CEO said healthcare providers without an executed contract for the 2026–2029 cycle will not be permitted to offer services to its beneficiaries after the deadline.
“Providers without an executed contract for the 2026-2029 cycle will not be permitted to offer services to SHA beneficiaries after that date, and their access to the SHA provider portal will be switched off,” Mwangangi stated.
Further, she advised providers who have not completed the contracting process to make arrangements to transfer patients receiving ongoing care to contracted healthcare providers to ensure continuity of treatment.
“All providers are urged to complete outstanding contracting requirements promptly to avoid interruptions to services for beneficiaries,” she concluded.
On September 17, SHA announced the official launch of its E-Contracting Portal, paving the way for healthcare providers to submit applications for the new contracting cycle.
In a statement, the authority said the portal will be used to facilitate the application and contracting of healthcare providers under four funds.
These include the Primary Health Care Fund (PHCF), Social Health Insurance Fund (SHIF), Emergency, Chronic and Critical Illness Fund (ECCIF), and Public Officers Medical Scheme Fund (POMSF).
SHA also noted that the portal would now serve as the official platform through which healthcare providers can apply for contracts under the new cycle.
"The Social Health Authority (SHA) wishes to inform all healthcare providers that the SHA E-Contracting Portal is officially live as of today, Thursday, 17th September 2026 at 3:00 p.m," the statement read.
