Editor's Review


Safaricom has set November 13 as the deadline for Kenyans to surrender old mobile phones, chargers, earphones and other unused electronic accessories.

Safaricom has set November 13 as the deadline for Kenyans to surrender old mobile phones, chargers, earphones and other unused electronic accessories. 

 In a notice, the telecommunications company urged customers with electronic devices and accessories they no longer use to drop them off at any of its retail shops countrywide.

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"Got old phones, chargers or earphones you no longer use? Give your small electronic waste a second life by dropping it off at any Safaricom retail shops across the country," the notice read. 

Safaricom encouraged Kenyans to participate in the collection exercise, saying the initiative would give discarded electronic items another purpose.

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"Through responsible e-waste collection, we can recover valuable materials, reduce environmental pollution and keep electronic waste out of landfills," the notice added.

Elsewhere, Safaricom has appointed Boniface Mungania as its new Chief Financial Services Officer, effective November 1, following the receipt of all relevant regulatory approvals.

In a statement on Friday, November 6, Safaricom highlighted Mungania's extensive experience within the telecommunications and financial services sectors.

"Mungania brings close to two decades of experience spanning financial services, digital transformation, customer care and business development, alongside a deep understanding of Safaricom's business, customers and the evolving financial services landscape," the statement read.

File image of Safaricom CEO Peter Ndegwa

According to the statement, Mungania joined Safaricom in 2007 as a Customer Care Representative, where he developed a strong foundation in customer-centric service delivery. 

He subsequently rose through the organisation, holding several leadership positions that exposed him to different aspects of its financial services operations.

His previous roles included Senior Manager, M-PESA Business Development, Mobile Financial Services Consultant at Vodafone Qatar, Head of M-PESA Products and Services Development, Payments Tribe Lead and, most recently, Director - Public Sector Digital Transformation.

Throughout his career, Mungania played a significant role in developing and expanding innovations that transformed how customers conducted transactions, saved money and accessed financial services through Safaricom's platforms.

Beyond product development, he championed organisational changes aimed at improving efficiency and accelerating the delivery of new solutions across the company.

"He has also championed the adoption of agile ways of working, driving innovation and operational excellence across the business," the statement added.

In his most recent position as Director of Public Sector Digital Transformation, Mungania led several nationwide initiatives that supported the advancement of Kenya's digital infrastructure.

The programmes covered key economic sectors, including agriculture, healthcare, micro, small and medium enterprises (MSMEs) and public finance, as the country continued expanding the adoption of digital services.

His work also extended to developing essential digital infrastructure designed to improve connectivity and service delivery across different sectors.

"His work has also supported the development and maturity of critical digital utilities, including application programming interfaces (APIs), digital identity and national payments systems," the statement further read.

Mungania's contributions to Safaricom and Kenya have earned him several accolades, including the prestigious Order of the Grand Warrior (OGW).

Academically, he holds a Bachelor of Science degree and is currently pursuing a Master of Science in Entrepreneurship at Jomo Kenyatta University of Agriculture and Technology (JKUAT).