Editor's Review

  • The move is in line with the Kenya Information and Communications Act and the Sim Card Registration Regulations (2015).

Mobile service provider Safaricom has called on Kenyans to ensure their sim cards are registered correctly, according to their identification documents.

The move is in line with the Kenya Information and Communications Act and the Sim Card Registration Regulations (2015).

"This exercise is to ensure all mobile numbers are properly registered against the correct identification details provided by the owners of the SIM cards," said Safaricom.

Safaricom added that it is illegal to have a SIM card that is not registered with the correct document.


The joint statement by Telcos in Kenya 

Kenya Information and Communications Act and the Sim Card Registration Regulations (2015) requires that;

"A person who intends to register a SIM-card shall provide the following particulars to the telecommunications operator or agent;

(a) full names; 

(b) identity card, service card, passport or alien card number. 

c) date of birth.  

(d) gender.  

(e) physical address; postal address, where available.  

(g) any other registered subscriber number associated with the subscriber.   

(h) an original and a copy of the national identity card, service card, passport or alien card. 

(i) an original and a copy of the birth certificate, in respect of registration of minors. 

(j) subscriber number in respect to existing subscribers. 

(k) a certified copy of the certificate of registration or incorporation and a copy of the national identity card or passport of at least one director, where relevant. 

(l) a letter duly sealed by the chief executive officer or the person responsible for the day-to-day management of the statutory body.

It also requires that; "Where there is a change in any of the details provided by a subscriber under paragraph (1), the subscriber shall within thirty days of the change taking place inform the telecommunications operator or an agent of the change."

The telecommunications operator shall amend the relevant registration particulars of the subscriber within seven days upon receipt of the notice issued under paragraph

A person, who knowingly provides false information to a telecommunications operator or an agent during the registration process, commits an offence."