Judiciary Announces System Outage, Issues Alternative

The Judiciary has announced a system outage affecting its e-filing system and causelist portal.

In a notice on Tuesday, May 21, the Judiciary disclosed that it was working round the clock to resolve the issue even as it apologized for the same.

“We are experiencing a system intermittent outage on our e-filing system and causelist portal. The technical team is working around the clock to ensure full system restoration. We apologize for the inconvenience caused and thank you for your patience and understanding," read part of the notice.

However, the Martha Koome-led arm of government gave an alternative for applications under Certificate of urgency and time-bound pleadings.

“For applications under Certificate of urgency and time-bound pleadings, forward the same through the respective court stations’ email addresses and copy to [email protected] for processing," the Judiciary stated.

The Judiciary's e-filing allows for cases to be filed digitally, while the causelist portal offers litigants and advocates a platform to access information on cases listed for the day.

In March, Chief Justice Martha Koome launched e-filing in all courts across the country bringing to an end the traditional paper-based filing system.

Koome further directed that no court should print pleadings and documents from July 1, 2024. 

“This marks a giant leap in our commitment to transforming how we deliver justice through the strategic use of technology in alignment with the Social Transformation through Access to Justice blueprint of the Judiciary," Koome stated.