Editor's Review

“To support even more innovations and growth in customer demand, we will be carrying out planned system maintenance on the evening of Saturday 20th May 2023, from 11 PM to 4 AM Sunday, 21st May 2023.

Safaricom PLC has announced that its system will be undergoing maintenance from Saturday, May 20, 2023, at 11 pm to Sunday, May 21, 2023, at 4 am.

Safaricom in a statement on Friday, May 19 stated that the planned system maintenance will affect at least 10 services.

“For 22 years, we have strived to distinguish ourselves by constantly providing our customers with innovations that connect you to different opportunities.

“To support even more innovations and growth in customer demand, we will be carrying out planned system maintenance on the evening of Saturday 20th May 2023, from 11 PM to 4 AM Sunday, 21st May 2023,” Safaricom stated.

File image of Safaricom headquaters in Nairobi.

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The services that will be affected include Lipa Na M-PESA PayBill and Buy Goods, M-PESA Business to Customer-B2C, Business to Business-B2B , Daraja Portal and all M-PESA APIs.

Others are M-PESA organization Portal, Dealer portal, and Lipa Na M-PESA portal, International Money Transfers (Western Union) and M-PESA Global , M-PESA App and Safaricom App.

M-Shwari, KCB M-PESA and M- Kesho, Hustler Fund & Fuliza New Limit allocation, Pinless Top-up, and loT services wil also be affected.

Safaricom however announced that other services including calls, data and SMS and all other M-PESA services will be available as usual.