Safaricom has disclosed that it has not received any court order requiring it to share customer information with any government agency.
In a statement on Tuesday, June 25, the telecommunication company intimated that it respects its customers privacy and adheres to the country data protection laws.
"Safaricom notes the online conversation on data privacy. We respect our customers privacy and adhere strictly by the country's data protection laws. As such we do not share any customer data unless explicitly required of us via a court order.
"On the current issue in discussion, we confirm that we have not received any court order requiring us to share customer information with any government agency," Safaricom stated.
The statement came moments after a section of Kenyans on social media alleged that the telco was aiding some government agencies by providing them real-time data of their customers.
Read More
"Safaricom is enabling this regime by providing them with real-time location and comms data. We shall revisit," a user on X, Khalif Kairo, posted.
The allegations came at a moment when several Kenyans were reported to have been abducted as anti-finance bill protests rock the nation.
On social media, netizens called for the release of the victims, while the Law Society of Kenya condemned the abductions.
"We call on all members of the public to be extra vigilant at this time. Let us continue to share and communicate any information you may have to help establish the whereabouts of our comrades," LSK President Faith Odhiambo said.
