Editor's Review

Huduma Kenya has announced plans to cut the time it takes to process Good Conduct Certificates to just one day.

Huduma Kenya has announced plans to cut the time it takes to process Police Clearance Certificates, commonly known as Good Conduct Certificates, to just one day.

The announcement was made on Thursday, July 24, following a multi-agency meeting to discuss ways to streamline and modernize service delivery mechanisms across the country.

"Plans are underway to significantly reduce the turnaround time (TAT) for DCI services with police clearance certificates soon to be processed and issued within a single day. 

"This follows the announcement by Assistant Inspector General Mr. Gillion Mwangi that Multi-Biometric Identification (MBI) systems and live capture machines will be introduced at Huduma Centres," the statement read.

Huduma Kenya added that the new system will be implemented through a collaborative approach, and is aimed at improving service delivery.

"The initiative is aimed at improving operational efficiency at the DCI desk and providing faster, more seamless services to citizens through Huduma Centres across the country," the statement added.

File image of the GPO Huduma Centre

This comes a week after Interior Cabinet Secretary Kipchumba Murkomen announced that Kenyans living in marginalized regions will soon be able to receive their national ID cards within just three days.

In a statement on Wednesday, July 16, Murkomen announced the successful piloting of a Mobile Live Capture Unit (MLCU).

The CS explained that the unit is a portable, battery-powered machine that captures and transmits ID applicant data for fast processing.

"I assessed the piloting of the Mobile Live Capture Unit, a portable battery-powered machine that captures data of ID applicants and relays it electronically for processing. After testing, the machines will be deployed to marginalized counties," he said.

Murkomen assured that once fully rolled out, they will dramatically reduce the time it takes to obtain a national identification card.

"Applicants registered through this system will receive their ID cards in three days," he confirmed.