The Communications Authority of Kenya (CA) has intensified its crackdown on unlicensed courier and parcel service providers, resulting in the arrest of five individuals in Mombasa.
In a statement on Friday, August 29, the authority confirmed that the latest operation was part of its ongoing efforts to enforce compliance in the postal services sector.
"As part of ensuring compliance with the law in the provision of postal services in the country, the Communications Authority of Kenya (CA) extended its crackdown on unlicensed parcel and courier service providers to Mombasa, leading to the arrest and arraignment in court of five (5) individuals," the statement read.
According to CA, the arrests took place on Tuesday, August 26, during a joint operation by CA officials and the National Police Service at Mwembe Tayari and Bondeni bus stages in Mombasa.
"The five were arrested on Tuesday August 26th, 2025 during an operation at Mwembe Tayari and Bondeni Bus stages in Mombasa City, undertaken by the Authority and the National Police Service.
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"The crackdown targeted Zahara Parcels and Courier, Maslah Parcel Services, Simba Parcel Services and Mombasa Raha Bus Company, which have been operating without a postal and courier license from the Authority," the statement added.
The suspects were arraigned before the Mombasa Law Courts on Thursday, where they were charged with operating courier services without a valid license.
"The suspects were arraigned at the Mombasa Law Courts Thursday, for operating postal services without a valid licence contrary to section 49 (2) as read with section 49(3) of the Kenya Information and Communications Act no. 2 of 1998 and fined between Ksh10,000 and Ksh50,000," the statement further read.
CA cautioned businesses and the public against engaging with unlicensed service providers, noting the importance of regulation in ensuring the reliability of the sector.
"The Authority urges firms wishing to engage in parcel and courier services to apply for the requisite licenses from our offices in Nairobi, Kisumu, Eldoret, Nyeri and Mombasa and cautions members of the public to seek parcel and courier services from CA licensed providers only.
"Dealing with licensed parcel and courier operators safeguards consumers, ensures secure and reliable delivery, and supports lawful and sustainable growth of the sector," the statement concluded.
The Mombasa raid followed a similar one a week ago in Nairobi, that led to the arrest of nine (9) people in the Eastleigh area.
The enforcement operation, conducted in collaboration with the National Police Service, nabbed suspects offering postal and courier services in violation of Section 49 of the Kenya Information and Communications Act, 1998.
During the operation, several firms were found operating without valid licenses, including Al-Safa Parcel Services and Falcon Fastforward Parcel Services.
Others are Turkana Parcel Services, Ramadhan Parcel, Skyway Centre, Sharks Solution Parcel Services, and Rahma Bus Services Limited.
"The suspects were held at the California Police Station and will be arraigned at the Makadara Law Courts," CA announced in a press statement.
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