Kenya Railways has issued a warning to Kenyans against fraudulent social media pages that are impersonating the company’s official platforms to scam unsuspecting passengers seeking to book train tickets.
In a statement on Tuesday, October 28, the corporation said it had identified fake online accounts that use the Standard Gauge Railway (SGR) name and branding to mislead the public into making payments for non-existent bookings.
Kenya Railways clarified that it does not operate through the social media pages and urged members of the public to be vigilant.
"Please note these pages, SGR-Madaraka Express booking solutions, and SGR Online Booking Service, are managed by fraudsters who are out to con unsuspecting members of the public.
"Whenever you want to speak to us, please reach us through our official contacts," the corporation said.
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This comes a month after Kenya Railways announced the price and schedule of the newly launched Mombasa Commuter Rail Service.
In a statement on Wednesday, September 17, the corporation announced that it will be charging an affordable fare of Ksh50 per trip.
According to the schedule, trains will operate between Mombasa Terminus, Miritini, and Mombasa Railway Station.
From Mombasa Terminus to Mombasa Station, the train departs at 4:10 am, arriving at 4:45 am, at 7:20 am, arriving at 7:55 am, at 2:25 pm, arriving at 3:00 pm, at 6:25 pm, arriving at 7:00 pm, and at 9:10 pm, arriving at 9:45 pm.
On the return journey from Mombasa Station to Mombasa Terminus, departures are scheduled for 6:25 am, arriving at 7:00 am, 12:35 pm, arriving at 1:10 pm, 5:30 pm, arriving at 6:05 pm, 7:30 pm, arriving at 8:05 pm, and 7:20 pm, arriving at 7:55 pm.
Passengers connecting from the Madaraka Express Passenger, those arriving from Nairobi at 4:00 am, 2:00 pm, and 8:30 pm can use the link trains departing Mombasa Terminus for the CBD at 4:10 am, 2:25 pm, and 9:00 pm respectively.
Likewise, passengers boarding the Madaraka Express from Mombasa at 8:00 am, 3:00 pm, and 10:00 pm can access the link trains from Mombasa Railway Station at 6:25 am, 12:35 pm, and 7:20 pm.
