The National Transport and Safety Authority (NTSA) has issued a response after a disturbing video of a matatu crew assaulting a passenger went viral on social media.
In a statement on Monday, December 8, the authority urged members of the public to assist in identifying the vehicle involved so that action can be taken against the perpetrators.
NTSA noted that immediate enforcement will follow once the necessary details are confirmed.
"Kindly confirm the registration number of the vehicle or the Sacco name. We will take immediate action," the authority said.
This comes a week after the Ethics and Anti-Corruption Commission (EACC) uncovered a multi-million shilling bribery syndicate at the Kenya Institute of Highways and Building Technology (KIHBT), Kisii Campus, involving instructors and National Transport and Safety Authority (NTSA) examiners.
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In a statement on Monday, December 1, the anti-graft agency revealed that two instructors had transacted over Ksh42 million through M-Pesa in the last three years, collecting illegal fees from students seeking to pass driving test exams.
On November 28, 2025, EACC officers, armed with search warrants, conducted a comprehensive operation at the KIHBT Kisii Campus and the residences of three officials from both the institute and NTSA.
The operation was launched following reports that instructors in the Plant Operation Department had been soliciting and receiving bribes from students scheduled to undertake test-drive examinations.
The alleged bribes were meant to facilitate passes in the NTSA-administered exams, with students who refused to pay being automatically failed regardless of their competence.
The collected monies were then shared between NTSA examiners and the two KIHBT instructors. In a disturbing revelation, EACC investigators found that after paying the facilitation fee, students sometimes did not undertake actual practical exams but still received passing marks and certificates.
Beyond the bribery for exam passes, the Commission discovered that the instructors had also been collecting school fees directly in cash, as well as through their personal mobile phone numbers and those of proxies.
The operation led to the arrest of Fidel Omondi, from whom Ksh171,000 was recovered in an envelope inside his jacket.
Additional critical evidentiary material was confiscated for analysis and further investigation.
