Kenya Power has warned the public over a fake Facebook group impersonating the company and defrauding unsuspecting customers.
In an update on Friday, September 19, the company flagged as fake a group operating under the name KPLC Complaint Box, which has thousands of members
Kenya Power clarified that it has no association with the group and urged Kenyans to exercise caution when engaging with such online platforms.
The company reminded customers that it will never ask for sensitive details such as PIN numbers, bank information, or M-Pesa details.
"Kenya Power will never ask for your PIN, bank, or M-Pesa details. We’ll never ask you to send money to personal numbers. Only use our official payment channels,” the company cautioned.
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This comes months after Kenya Power issued a public warning against fraudsters circulating fake transformer lease forms.
In an update on Monday, March 10, the company cautioned customers to be vigilant and avoid falling victim to fraudulent schemes.
The fraudulent document mimics Kenya Power’s official paperwork and falsely claims to be an official lease agreement between the company and landowners for transformer installation.
“Beware of fraudsters #UsikubaliConmen #KaaRada,” Kenya Power wrote on social media platform X.
Prior to that, Kenya Power had warned Kenyans over a viral advert circulating on social media announcing 241 job vacancies at the utility firm.
In a statement dated Monday, March 3, Kenya Power flagged the advert as fake.
The utility firm added that the advert was crafted by conmen who are out to take advantage of Kenyans and swindle them of their hard-earned money.
Therefore, Kenyans were advised to ignore the advert being circulated on social media.
"Beware of conmen," Kenya Power warned.
To avoid falling prey to fraudsters, Kenyans can always verify job vacancies on the official website of Kenya Power.
Additionally, the adverts are usually posted on the official social media handles of the utility firm.
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