Editor's Review

KAA has responded to allegations that travel agents and taxi drivers are accessing restricted zones at JKIA.

The Kenya Airports Authority (KAA) has denied allegations that travel agents and taxi drivers are accessing restricted zones at the Jomo Kenyatta International Airport (JKIA).

Social media reports claimed that the agents and taxi drivers have been meeting passengers just outside aircraft before passport control.

However, in a notice on Tuesday, June 24, KAA clarified that the reports are false and do not align with the airport’s operational procedures or security policies.

“We categorically state that these reports are untrue and do not reflect the operational protocols in place at JKIA or any other airport under our management,” the statement read.

KAA said it upholds stringent security and access control measures in line with international aviation standards, including those set by the International Civil Aviation Organization (ICAO) and the Kenya Civil Aviation Authority (KCAA).

“KAA maintains strict security and access control measures under international aviation standards,” the statement added.

File image of the Jomo Kenyatta International Airport

KAA further stated that unauthorized individuals, including travel agents and taxi operators, are not allowed beyond designated airport zones. 

It noted that entry into restricted areas requires valid security credentials and full compliance with airport security programs.

"No unauthorized personnel, including travel agents or taxi drivers, are permitted beyond designated airport areas. Access to these restricted areas is tightly regulated, requiring valid security credentials and adherence to the Airport Security Programs," the statement concluded.

This comes weeks after KAA announced a major milestone with the awarding of two globally recognized ISO certifications to JKIA, Moi International Airport (MIA), and the authority’s Head Office. 

In a statement on Tuesday, June 10, KAA said the certifications, ISO 14001:2015 for Environmental Management Systems and ISO 45001:2018 for Occupational Health and Safety Management Systems, were granted by the United Kingdom Accreditation Service (UKAS). 

KAA highlighted the significance of the achievement, noting that it supports the authority’s long-term strategic vision.

“The ISO 14001:2015 certification affirms KAA’s commitment to responsible environmental management, including waste management, water and energy conservation, carbon-emission reduction, and the management of noise and air pollution.

“Simultaneously, the ISO 45001:2018 certification recognizes KAA’s dedication to maintaining the highest standards of occupational health and safety for all airport staff and stakeholders,” the statement read.