KPLC Announces Power Shutdowns in Parts of Nairobi County on Friday

Kenya Power and Lighting Company (KPLC) has announced a scheduled electricity interruption affecting parts of Runda in Nairobi County on Friday, October 30.

In a notice on Thursday, October 29, the company said the planned outage will run from 9:00 a.m. to 5:00 p.m. as the utility company carries out maintenance works.

According to the maintenance notice, the interruption will affect customers along Ruaka Road, Bombax Close and Acacia Drive.

Other areas scheduled to experience the power outage include Frame Tree and Runda Meadows, with neighbouring customers also expected to be affected.

This comes weeks after Kenya Power warned customers and members of the public against engaging with its customer care account on X after the account was reportedly compromised.

In a notice on Saturday, October 3, the company said its customer care account, @KenyaPower_Care, had been accessed without authorisation, prompting it to begin efforts to recover control of the account.

"Our customer care account on X, @KenyaPower_Care has experienced unauthorised access and the recovery process is currently underway," the notice read.

Kenya Power cautioned customers against interacting with posts appearing on the compromised account as the company works to restore secure access.

"Customers and members of the public are advised not to engage with any content posted on the account," the notice added.

Kenya Power further urged customers to ignore any communication or instructions originating from the affected account until further notice.

"Please do not respond to any messages sent or take instructions issued through the account until further notice," the notice further read.

Prior to that, Kenya Power had announced a five-hour disruption to its telephone contact centre services on Sunday, October 11, due to scheduled system maintenance.

In a notice on Friday, October 9, the company said the maintenance would take place between midnight and 5:00 a.m.

"Please note that we will carry out a system maintenance on Sunday, October 11th 2026 from 12:00 a.m (midnight) to 5:00 a.m," the notice read.

Kenya Power said the scheduled maintenance will affect telephone-based customer support during the five-hour window.

"As a result, access to our contact centre through telephone calls will be unavailable," the notice added.

Kenya Power clarified that other platforms would remain operational throughout the maintenance period, allowing customers to continue contacting the company through digital channels.

"However, all other communication channels including emails, social media, *977# and MyPower App, among others, will be available. We apologise for any inconvenience caused," the notice concluded.