Editor's Review

Kenya Power has announced scheduled power interruptions in three counties, including Nairobi, on Friday.

Kenya Power has announced scheduled power interruptions across three counties on Friday, December 19.

In a notice on Thursday, December 18, the company said the outages will take place between 9.00 a.m. and 5.00 p.m. as part of routine maintenance works.

In Nairobi County, the outage will affect parts of Muthaiga from 9.00 a.m. to 5.00 p.m. 

Areas listed include Karura Avenue, Muthaiga Lane, Muthaiga Mini Market, Ghanaian Embassy, American Embassy, Ukraine Embassy, Israel Embassy, Embassy of Austria, Embassy of DRC, Sergoit, Muthaiga Close, Pax Manor Muthaiga and adjacent customers.

In Migori County, electricity supply will be interrupted in Kehancha, Ntimaru and Kegonga during the same period. 

The affected areas include the whole of Kehancha Town, Taranganya Schools, Senta, Ntimaru, Kobito, Masangora, Gwingonge, Getonganya, Nyamotambe, Komasicha, Nyabikongori, Kegonga, Maeta, Matare and adjacent customers.

In Nyeri County, the planned outage will affect Ihururu, Mathari Hospital and Njoguini from 9.00 a.m. to 5.00 p.m. 

The listed areas include Mwenji, Nyamakuyu, Ngoru, Njoguini, Jua Kali, Miagayuini, Kanyinya, Muhoya, Thatha, Nyeri Hill, VOK Booster, Kanjora, Kimathi Secondary School and Burton.

Others are Mathari Hospital, Caritas, Kamwenja Teachers College, Mathari Shopping Centre, Nyeri High School and adjacent customers.

File image of Kenya Power technicians

This comes two weeks after Kenya Power announced that all applications for new power connections must now be submitted exclusively through its online platform.

In a statement on Tuesday, December 2, the company explained that the transition is meant to modernise customer services and accelerate processing times.

"Individuals and businesses seeking new electricity connections from Kenya Power will now be required to submit their applications exclusively through the Company's website using the link https://selfservice.kplc.co.ke/public/ that is accessible using computers and mobile phone devices.

"The move, which takes effect this week, is aimed at improving operational excellence, enhancing customer experience, and ensuring faster processing times for all electricity connection requests," the statement read.

Kenya Power noted that it will no longer accept paper-based applications at its offices, adding that physical submissions will be completely phased out.

"Effectively, the Company will stop receiving manual electricity connection applications at its service centres and banking halls. Beneficiaries of the Last Mile Connectivity Project will be engaged by Kenya Power officials on site during implementation of the projects," the statement added.

According to Kenya Power, digitisation is expected to greatly enhance efficiency and transparency in the application process. 

"By digitising the application process, Kenya Power is seeking to reduce turnaround times, increase transparency, and make electricity access more convenient for all Kenyans," the statement further read.