Kenya Power has announced a planned power interruption affecting parts of Nairobi County on Sunday, July 19.
In a statement on Saturday, July 18, the company said the outage will affect customers in the Part of Nanyuki Road area and surrounding locations.
The interruption is scheduled to begin at 9:00 a.m. and is expected to continue until 5:00 p.m.
Areas set to be affected include National Oil, part of Nanyuki Road, Runyenjes Road, Kenya Pipeline Company, Tanga Road, Kenya Railway Street, Darling, Mombasa Maize Millers, and Highlights.
Ashut Engineering, Timber, Railway Yard, Likoni Road, Stores, City Radiators, Londiani Road, Minute Maid and adjacent customers will also be affected.
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This comes months after Kenya Power issued a customer alert clarifying its hours of operation and reminding customers that its teams work round the clock to address electricity supply issues and conduct necessary inspections.
In a notice on Wednesday, December 24, the power utility emphasized that it provides uninterrupted service to resolve power outages and inspection of installations on a 24-hour basis.
Kenya Power advised all customers to allow its staff access to electricity supply installations, meters, and cables located within their premises at any time of day or night as they carry out their duties.
"All our customers are advised to allow our staff access to electricity supply installations, meters and cables, that are located within their premises, as they carry out their duties at any time of the day or night," the notice stated.
The company emphasized that all employees visiting customer premises must display official company identification cards bearing their staff numbers and national identification details.
To enhance security and prevent fraud, Kenya Power provided customers with a mechanism to independently verify the authenticity of persons presenting themselves as company employees.
Customers can verify staff credentials by calling the toll-free number *977# and following the prompt to access the Jua for Sure option number 4.
