Residents in multiple neighbourhoods across Eldoret are set to experience a temporary water supply disruption beginning next week.
In a notice on Tuesday, December 9, Eldoret Water and Sanitation Company (ELDOWAS) announced that the interruption will begin on Tuesday, December 16, at 9:00 a.m. and continue until Thursday, December 18, at 9:00 p.m.
According to the company, the shutdown is necessary to allow for scheduled maintenance at the Chebara Water Treatment Plant.
"This is to inform you that the water supply from the Chebara Treatment Plant will be temporarily interrupted. The water supply interruption will begin on Tuesday, December 16th, 2025, at 9:00 a.m. and continue until Thursday, December 18th, 2025, at 9:00 p.m. The interruption is to facilitate essential routine maintenance," the notice read.
ELDOWAS further noted that water bowser servics will be unavailable during the same period.
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"During this period, the water bowser services will also be unavailable; however, the other water treatment plants will remain operational to ensure the continuity of water supply to unaffected areas," the notice added.
Affected areas include Kimumu, University of Eldoret and their environs; Marakwet Farm, Kapchumba, the upper parts of Maili-nne and surrounding areas; Munyaka, Kapsoya, and Action estates; Rift Valley Bottlers, Bio-Corn and neighbouring zones; and Upper Elgon View, Eldoret Polytechnic, Annex, Langas, Racecourse, Kapseret and nearby settlements.
Others are Chepkanga, Marura and their environs; as well as Kamukunji, Mwanzo, Old Uganda Road and adjacent areas.
All customers served along the Chebara-Eldoret pipeline will also be affected.
This comes weeks after ELDOWAS restored full water supply to consumers served by the Kesses Water Treatment Plant following a multi-agency investigation into last week’s chemical spillage along the River Kipkarren-Bindura-Kesses.
In an update on Tuesday, November 25, the company assured residents that the water has been declared safe for consumption after rigorous testing at multiple points along the system.
"Eldoret Water and Sanitation Company (ELDOWAS) wishes to inform our customers and the general public that water supply from the Kesses Water Treatment Plant has officially been restored following the completion of a multi-agency assessment of the recent chemical spillage incident along the River Kipkarren-Bindura-Kesses," the statement read.
ELDOWAS explained that several government agencies and emergency units had jointly undertaken a full inspection of the affected river system and surrounding ecosystems.
"A coordinated team comprising ELDOWAS, the National Environment Management Authority (NEMA), the Uasin Gishu County Department of Water, Environment, Energy, Natural Resources, and Climate Change, public health officials, and emergency response units has concluded a full evaluation of the river system, Kesses Dam inflow, and associated ecosystems," the statement added.
According to ELDOWAS, the technical teams established that the chemical detected in the river does not threaten public health at its current concentration.
The company further confirmed that extensive water quality tests showed no contamination at any stage of the treatment or distribution process.
"The multi-agency assessment has confirmed that the spilled substance does not pose a risk to public health at the current concentration levels within the Kesses Dam intake. Water quality tests conducted at multiple points, river entry, dam storage, and treatment outflow, have all met the safety standards required for potable water production, and no contamination has been detected in the distribution network.
"Based on these findings, ELDOWAS has restarted treatment operations at the Kesses Water Treatment Plant, and normal water supply has now been fully restored," the statement further read.
ELDOWAS further sought to reassure residents that the safety of drinking water remains its top priority and that its treatment processes are capable of effectively removing impurities.
"We reassure the public that water supplied through the ELDOWAS system is safe, as our treatment process is designed to effectively remove impurities, including any potential traces that may enter the raw water source. In addition, our teams will continue enhanced water quality monitoring over the coming days as an added precaution to ensure sustained safety and compliance with all water safety standards," the statement concluded.
