The National Transport and Safety Authority (NTSA) has issued an urgent alert warning the public about a fraudulent Instagram account impersonating the agency to defraud unsuspecting Kenyans.
In a notice issued on Friday, December 19, the NTSA cautioned the public about a fake Instagram account operating under the handle @ntsa_kenya_ that is being used to scam people.
The authority emphasized that it communicates exclusively through its verified official channels, which include the X (formerly Twitter) handle @ntsa_kenya, the official website at http://ntsa.go.ke, the email address [email protected], and the phone contacts 0709932000/300.
The NTSA strongly warns the public not to share personal information with anyone claiming to represent the agency through unofficial platforms.
"If you come across a suspicious account claiming to belong to NTSA, DO NOT engage, report it immediately," the notice stated.
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The authority revealed that some members of the public have already fallen victim to scammers operating through the fake Instagram account @ntsa_kenya_ and phone numbers +254750163841, 0704282127, and 0206401894.
Those who have been conned through these channels are urged to immediately report the matter to the nearest police station for further action.
This comes a day after the transport authority raised alarm over fraudulent text messages deceiving motorists into believing they owe traffic violation fines that need to be settled urgently through a dubious link.
On Thursday, December 18, the NTSA alerted the public about scam SMS messages directing recipients to pay supposed traffic offenses via an unauthorized website (ntsca.cc), which the authority clarified has no association with NTSA whatsoever.
The public is encouraged to verify any communication claiming to be from NTSA by contacting the authority through its official channels before taking any action or sharing sensitive information.
"We have received reports of fraudsters sending SMS messages to members of the public, urging them to pay alleged traffic violation fines through a specified link by a deadline. Please be informed that the website mentioned in these messages (ntsca.cc) is not affiliated with or operated by NTSA," the notice read.
