Editor's Review

HELB has released a list of Huduma Centres where students and beneficiaries can access in-person services across the country.

The Higher Education Loans Board (HELB) has released a list of Huduma Centres where students and beneficiaries can access in-person services across the country.

In a notice on Wednesday, July 30, HELB confirmed that it is available at 28 Huduma Centres across the country.

HELB is physically present at Nairobi-GPO, Machakos, Mombasa, Nakuru, Eldoret, Kisumu, Kakamega, Kisii, Nyeri, Embu, Kitui and Bungoma.

It is also physically available at Lodwar, Meru, Thika, Kitale, Kericho, Nandi, Murang'a, Garissa, Narok, Migori, Chuka, Kilifi, Taita Taveta, West Pokot, Bomet, and Makueni.

In addition, HELB has partnered with cyber cafes in 23 other Huduma Centres to offer select services, including online application support and document uploads. 

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These centres include City Square, Makadara, Kibera, Eastleigh, Baringo, Busia, Elgeyo Marakwet, Homa Bay, Isiolo and Kajiado.

Others are Kirinyaga, Kwale, Laikipia, Lamu, Mandera, Marsabit, Nyamira, Nyandarua, Samburu, Siaya, Tana River, Vihiga, and Wajir.

File image of HELB CEO Geoffrey Monari

This comes a day after HELB issued a step-by-step guide for undergraduate and TVET students to apply for loans using their mobile phones.

In a notice on Monday, July 28, HELB said the students are required to download the HELB application from the Google Play Store or Apple Store, then register using a Safaricom number to generate the activation code.

The students will then create a 4-digit PIN that they will use to log in to the application.

The students are then required to confirm their personal and institutional details before proceeding to the “Apply Subsequent Products” section.

They are then directed to the “Get Started” tab after swiping through the information provided.

The applicants should then click on the loan application option and read and understand the Loan terms and conditions, and agree to proceed.

The HELB app will then display financial literacy questions, which the students are required to answer before proceeding.

The students will then select their preferred loan payment option and verify to proceed.

After this step, one is required to click request loan, review the loan details, and then hit submit.

Upon completion, students will receive their loan serial number via both the HELB app and an SMS notification, confirming a successful application.