Topic: Mpesa
Safaricom Explains Why Lipa na M-Pesa Is Missing on Some SIM Toolkits
May 23, 2026 at 04:16 PM
Safaricom has responded to concerns from users who noticed that the Lipa na M-Pesa option is missing from the SIM Toolkit menu on some mobile lines....
KRA Breaks Down How to Pay Taxes via M-PESA in 4 Easy Steps
May 19, 2026 at 10:00 AM
The Kenya Revenue Authority (KRA) has outlined a simplified four-step process for taxpayers to pay their taxes through the iTax system using M-PESA....
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Equity Bank Tops List of Kenya's Most Valuable Brands
Apr 17, 2026 at 12:17 PM
Equity Bank has been ranked as the most valuable brand in Kenya for the third year in a row....
Safaricom Yields to Pressure, Apologises Over Poor My OneApp Experience
Apr 16, 2026 at 03:13 PM
Safaricom has issued a public apology following widespread complaints from users over the performance of its My OneApp....
Safaricom Explains My OneApp Restrictions in Countries Without Roaming Partner
Apr 16, 2026 at 09:35 AM
Safaricom has clarified why some customers are unable to access the My OneApp while in certain foreign countries....
How Diaspora Users Can Log Into My OneApp After M-PESA App Update
Apr 10, 2026 at 11:00 AM
Safaricom has responded to concerns from Kenyans living abroad following a recent update to the My OneApp that left many users locked out of their accounts....
Safaricom Unveils M-PESA Feature That Conceals Sender Phone Numbers
Mar 11, 2026 at 10:55 AM
Safaricom has announced a new privacy feature on M-PESA that will conceal the sender’s phone number during money transfer transactions....
Safaricom Explains Delays in M-PESA Global Transactions to Uganda
Jan 20, 2026 at 12:43 PM
Safaricom has explained delays affecting M-PESA Global transactions to Uganda, attributing the disruption to connectivity challenges beyond its control....
Safaricom Announces Scheduled Maintenance That Will Disrupt Fuliza Services
Nov 15, 2025 at 11:21 AM
Customers were informed in advance to plan accordingly....
Safaricom Issues Update on Service Disruption Affecting Fuliza
Sep 30, 2025 at 03:07 PM
Safaricom's Fuliza has experienced a temporary disruption, leaving many customers unable to complete repayment transactions....
Safaricom Issues Update After M-Pesa System Upgrade
Sep 22, 2025 at 08:58 AM
Safaricom has announced that all M-Pesa services have been fully restored following a three-hour maintenance exercise....
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DCI Nab 2 Fake Safaricom Agents Trying to Defraud Businessman
Sep 06, 2025 at 01:36 PM
The duo were registering fake till and Pochi La Biashara numbers for unsuspecting traders....
Safaricom Reaches 50 Million Customers In Kenya
Jul 24, 2025 at 11:41 AM
Safaricom said the milestone reflects the trust, loyalty, and partnership of Kenyans....
Safaricom Announces MPesa System Maintenance
Mar 22, 2025 at 12:30 PM
During the maintenance period, MPesa services will be affected, with transactions experiencing intermittent interruptions....
Gov't Clears Air Over Kenyans Eligible for Ksh2,000 Inua Jamii Cash Transfer
Feb 24, 2025 at 03:57 PM
It was also explained that the money transfers were moved to the MPesa platform to enable beneficiaries to access the services easily....
Kenya Power Explains Delays in Tokens Purchase
Feb 15, 2025 at 08:42 AM
Kenya Power listed the alternative means Kenyans could use to purchase the tokens....
Truth Behind Viral Video of Man Being Bundled Into a Car in Ongata Rongai
Jan 12, 2025 at 10:48 AM
Many Kenyans online were convinced that the man was being abducted....
Safaricom to Refund First Mpesa Send Money Transaction Fee Today
Oct 23, 2024 at 09:35 AM
Safaricom has announced that it will refund the fee for the first Mpesa send money transaction....
Gov’t to Block Imported Phones With No Record of Paying Taxes
Oct 11, 2024 at 07:12 AM
Imported phones with no record of paying taxes will automatically be blocked from activating on any network....
Safaricom Rolls Out Mpesa Feature Allowing Users to Set Standing Orders
Oct 01, 2024 at 12:31 PM
Safaricom disclosed that Mpesa Ratiba will enable seamless and automatic payments of recurring transactions and bills....
