Editor's Review

Super Metro's operating licence was suspended over noncompliance with NTSA's regulations.

Super Metro Sacco has given in to the requirements of the National Transport and Safety Authority (NTSA), which recently suspended the company's operating licence.

None of the minibuses operating under the Sacco were serving customers on Saturday, March 22.

In its move to suspend Super Metro's licence, the NTSA cited the company's lack of observing safety measures for its clientele, as well as failing to enforce compliance with the regulations set for the crew.

Grounded Super Metro buses after NTSA's suspension on operating Sacco's licence.

About 294 vehicles were instead driven to the NTSA inspection site in Industrial Area.

Photos and videos seen by Nairobi Leo showed NTSA officers undertaking a thorough inspection of the fleet.

The agency is expected to inspect all 500 PSVs operated by Super Metro.

An NTSA official at the inspection of Super Metro buses.

This came after the Sacco protested NTSA's directive as unfair.

In a statement on Thursday, March 20, the company refuted claims made by the regulator, arguing that it has remained fully compliant with its regulations and addressed all concerns raised during investigations.

It highlighted the issues the NTSA based its decision on, saying it had fully complied with all the requirements.

"NTSA claims that out of 294 vehicles, five had expired inspection certificates, fifteen had expired Road Service Licenses (RSL), and several vehicles had issues with speed limiters. We confirm that all inspection certificates and Road Service Licenses for the mentioned vehicles were renewed prior to the suspension.

An NTSA officer checking the undercarriage of a Super Metro bus.

"Additionally, upon identifying issues with speed limiters, we promptly reached out to our vendors, who rectified the problem across all affected vehicles. These corrective actions were completed well before the suspension, ensuring full compliance with NTSA standards," Super Metro said in an official statement.

On driver training and qualifications, the Sacco clarified that its drivers had already undergone the necessary retesting and retraining before the suspension was announced.

Regarding compliance with public service vehicle regulations, the company maintained that it has adhered to all labour laws and financial obligations for its workforce.

"NTSA references violations of the Public Service Vehicles Regulations, including labour and statutory deductions. We have ensured compliance with all labour laws, including Section 5(1)(e) of the Public Service Vehicles Regulations, by providing signed contracts for our drivers and staff, as well as up-to-date records of PAYE, NSSF, and SHF remittances. These records are available for NTSA’s review, and we remain committed to the welfare of our workforce," the statement read.

Super Metro further expressed frustration over the suspension, warning that the decision would not only affect its employees but also threaten the stability of the transport sector.