Kenyans to Have Free Access to Uber App

Kenyans will now have free access to the Uber app following a partnership between Uber and Safaricom.

In a statement to newsrooms on Monday, November 4, Safaricom has zero-rated the app to enable free use by drivers and delivery partners on the Uber and Uber Eats apps as well as riders, with Uber covering the cost. 

The partnership also enables consumers and merchants on the Uber Eats platform across the country to access free data while using the Uber Eats app. 

"Through this partnership with Safaricom, we can help bridge the gap in accessing data for many Kenyans, by which they will be able to access reliable and safe mobility. For drivers, this represents savings as they will not need to spend money on mobile data while driving on the Uber app,” remarked Imran Manji, Head of East Africa, Uber.

Uber and Safaricom noted that the collaboration seeks to address the digital divide that still exists, especially in rural and peri-urban areas.

“This partnership is part of our goal to provide our customers with innovative solutions that allow them to access vital services even when they do not have data bundles or airtime through collaboration with organisations such as Uber to extend free access of their services to customers,” said Peter Ndegwa, Chief Executive Officer, Safaricom PLC.

To access the free data, one needs to ensure that any VPN blockers are turned off on their phones. 

Before accessing the free data, drivers and riders are advised to turn airplane mode on and off on their phones.